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PRIVACY POLICY

This privacy policy sets out how The WWC uses and protects any information that you give. Here at The WWC we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The WWC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

WHAT WE COLLECT

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have provided us with consent to do so.
  • From time to time, we may also use your information to contact you for market research purposes if you have provided us with consent to do so. We may contact you by email, phone, fax or mail. 
  • We may use the information to customise the website according to your interests.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

During checkout we have installed an SSL to protect you while you enter personal information. This is generally recognised by Green URL Bar that will appear showing the URL is verified by GlobalSign one of the world’s largest and trusted SSL provider. SSL stands for Secure Socket Layer which is used to confirm the identity of a website, encrypt data during transmission, and ensure the integrity of transmitted data.

 

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be sent to you about sales or new products.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at THE WOODWORKERS CO POBOX 206 MOOROOKA QLD or emailing us at  .

We will not sell, distribute or lease any of your personal information to third parties. We may use your personal information to send you promotional information about woodworkers products which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at THE WOODWORKERS CO POBOX 206 MOOROOKA QLD or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

 

(07) 3848 1383
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Company name: The Woodworkers Company
Company address: 1095 Ipswich Road Moorooka QLD 4105
Brisbane: (07) 3848 1383
Sunshine Coast: (07) 5479 0999
Gold Coast: (07) 5571 0088
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